EVALUATION OF BRAZILIAN PRIMARY HEALTH CARE FROM THE PERSPECTIVE OF THE USERS - ACCESSIBLE, CONTINUOUS, AND ACCEPTABLE?
Authors:
Márcia Cristina Rodrigues Fausto, PhD; Aylene Bousquat, PhD;
Juliana Gagno Lima, MSc; Ligia Giovanella, PhD; Patty Fidelis de Almeida, PhD; Maria
Helena Magalhães de Mendonça, PhD; Helena Seidl, MSc; Andréa Tenório Correia da
Silva, PhD
J Ambulatory Care
Manage Vol. 40, No. 2 Supp, pp. S60–S70
Abstract: The objective of this study was to examine the
experience of primary care center (PCC) users in Brazil, classified according
to the quality of its structure, in relation to the aspects of accessibility,
continuity, and acceptability. The source of information was the National
Program to Improve Access and Quality of Primary Care in 2013-2014. A total of
109 919 interviewees in 24 055 PCCs comprised the sample. Results show that the
structure of a PCC was associated with
better indicators of accessibility (oral health and medicines) and continuity
of care (patient navigation in the health system). No association was found
between indicators of accessibility and the PCC structure. Leia o Artigo.
Key words: assessment, health policy, primary health care,
quality of health
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